Welcome to Dairywala.co. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit or make a purchase from Dairywala.co, owned and operated by Bhowmick Enterprises, located in Kolkata, India.
1. Information We Collect
When you visit our website or make a purchase, we collect the following types of information:
1.1 Personal Data
We collect personal information necessary for processing orders and payments. This includes, but is not limited to:
- Name
- Shipping Address
- Email Address
- Phone Number
- Payment Information (e.g., credit card details)
1.2 Non-Personal Data
We automatically collect certain non-personal information, which includes:
- IP Address
- Browser Type
- Operating System
- Device Information
- Date and Time of Visit
1.3 Cookies
We use cookies to enhance user experience, track visitor behavior, and for advertising purposes. Cookies help us remember your preferences and gather usage data to deliver more relevant ads.
2. How We Use Your Information
We use the data collected for the following purposes:
- Order Processing & Delivery: To fulfill your orders, process payments, and arrange for shipping.
- Customer Service: To contact you regarding your order, respond to inquiries, or provide support.
- Advertisement and Analytics: To track and measure the effectiveness of advertisements and site usage using tools like Meta Ads (Facebook/Instagram) and Google Analytics.
3. Sharing Your Information
We share your data with third parties only when necessary to provide services:
- Courier Companies: Your personal information such as name, shipping address, and phone number will be shared with our shipping partners to ensure the delivery of your order.
- Meta Ads: We may share non-personal data with Meta Ads (Facebook/Instagram) for advertising purposes to track and optimize ad performance.
- Google Analytics: We share non-personal data with Google Analytics to analyze website traffic and user behavior, helping us improve the website’s functionality and user experience.
4. Data Storage & Security
Your data is stored securely in encrypted databases to protect it from unauthorized access, use, or disclosure. We implement industry-standard security measures including:
- Data encryption (SSL)
- Firewalls
- Secure servers
5. Your Rights
As a user, you have the following rights concerning your data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal data, subject to legal requirements for data retention.
- Opt-Out: You may opt-out of cookies or targeted advertising by adjusting your browser settings or through tools like Meta’s advertising preferences.
6. Cookies and Tracking Technologies
We use cookies to personalize your browsing experience, track site traffic, and improve our marketing efforts. You can control cookies through your browser settings. By continuing to use our website without changing these settings, you consent to our use of cookies.
For advertising, we use Meta Ads to track the effectiveness of our campaigns. We also use Google Analytics to understand how visitors use our site and make improvements based on that data.
7. Third-Party Links
Our website may contain links to other websites. Please note that this Privacy Policy applies solely to Dairywala.co. We are not responsible for the privacy practices of external sites.
8. Children’s Privacy
Dairywala.co does not knowingly collect or solicit personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately. If you believe we have any information from or about a child, please contact us.
9. International Data Transfers
While Dairywala.co primarily operates in India, some of the third-party services we use may transfer or store your data internationally. We take appropriate measures to ensure your data is handled securely and in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or your data, you can contact us at:
Bhowmick Enterprises
Email: riturajbhowmick.ndri@gmail.com
Phone: +91 74397 63177 / +91 98754 60328